Privacy Policy
Last Updated: August 31, 2026
Tosnix provides AI-powered services through chat.tosnix.com and the Tosnix VS Code extension. This Privacy Policy explains what information we collect, how we use it, and how your information is handled.
1. Information We Collect
Depending on how you use Tosnix, we may collect:
- Name and email address
- Account and authentication information
- Payment and transaction information
- Usage information, including selected models, token usage, and service costs
- Information required to provide, secure, and operate our services
- Information you voluntarily provide when contacting our support team
2. Chat.tosnix.com
When you use chat.tosnix.com, we store your conversations so that you can access your chat history and continue previous conversations.
This may include:
- Your prompts and messages
- AI-generated responses
- Conversation titles and summaries
- Selected AI model
- Token usage and associated costs
If web search is enabled, your search query and related search information may also be processed and stored to provide and improve the search-enabled experience.
3. Tosnix VS Code Extension
The Tosnix VS Code extension is designed to send your requests directly through the selected AI provider's API.
Tosnix does not intentionally store your prompts, source code, files, or AI-generated responses as conversation history from the VS Code extension.
We may process limited information required for authentication, billing, usage tracking, security, and service operation, such as model usage, token counts, request status, and associated costs.
Your requests may be transmitted to the third-party AI provider selected for the request. The handling of your information by that provider is governed by that provider's own privacy policy.
4. AI Providers
Tosnix supports multiple third-party AI providers, which may include Google Gemini, OpenAI, Anthropic, DeepSeek, GLM, and Grok.
When you use an AI model, your request may be sent to the relevant provider to generate a response.
Third-party providers may have their own data retention, privacy, and AI-training policies. You should review the applicable provider's privacy policy before using their services.
5. How We Use Information
We may use collected information to:
- Provide and operate Tosnix
- Authenticate and manage user accounts
- Process payments and manage account balances
- Calculate AI usage and costs
- Provide customer support
- Maintain security and prevent abuse
- Monitor and improve service reliability
- Comply with applicable laws and legal obligations
6. Payments
Payments and wallet recharges are processed through third-party payment providers such as Cashfree.
Tosnix does not store your complete payment card details. Payment information submitted during payment processing is handled by the applicable payment provider according to its privacy policy.
7. Data Security
We use reasonable technical and organizational measures to protect information handled by Tosnix, including encrypted authentication credentials, secure session mechanisms, hashed API keys, and encryption for sensitive provider credentials.
However, no internet service can guarantee absolute security.
8. Data Sharing
We may share information with trusted third-party service providers when necessary to operate Tosnix, including AI model providers, payment processors, cloud infrastructure, and search providers.
We may also disclose information when required by law or to protect the rights, security, and property of Tosnix and its users.
9. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us at: privacy@tosnix.com